A new Critical or an unfixed High found by monitoring suspends the licence until it is fixed, and the suspension shows on the verified register.
Surfaces the licence covers
Amazon listing Label Website Meta ads
Register history
Sep 30, 2026
AI answer re-tested clean after a retailer page was corrected
Sep 26, 2026
Monthly monitoring scan on standards v1.3.1: no Critical or High open in your copy
Sep 5, 2026
Licence issued after audit, fixes and re-scan
Ask about a claim
Paste a line you want to publish. It is ruled against the same 109 standards as your audit, with the rule cited, and failing lines come back with rewrites checked again. Answers usually arrive within a few minutes. A licensed pharmacist reviews any answer on request.
Answers come from AI software. The pharmacist does not review an answer unless you ask for that in your file.
Every question on this file, oldest first
You asked · Oct 5, 10:56 · answered Oct 5, 10:58
AllowedAI only
“Our ashwagandha gummies support restful sleep”
Allowed
No findings · 109 standards
Keep the FDA disclaimer wherever this runs as a structure/function claim.
This answer comes from AI software. The pharmacist does not review it unless you ask for that in your file.
Instant ruling · unsigned
You asked · Oct 5, 13:56 · answered Oct 5, 13:58
Needs changesPharmacist-reviewed
“Can we say our formula balances cortisol and reduces anxiety?”
Critical
treats anxiety / for anxiety · CV-NC-01
Anxiety is a named condition. Claiming to reduce it is a disease claim.
Amazon appealMeta and Google ad reviewProcessor underwritingRetail buyerAcquirer’s counselYour insurer
Claim memory
Every line a pharmacist has cleared for Demo brand, kept here to reuse across new ads and listings.
Copy any line. Structure/function lines carry the FDA disclaimer wherever they run.
Supports immune function
Listing · Label (with the FDA disclaimer) · Website · Ads · Email
Signed
Supports healthy immune function
Listing · Label (with the FDA disclaimer) · Website · Ads · Email
Signed
Helps maintain a healthy immune response.
Listing · Label (with the FDA disclaimer) · Website · Ads · Email
Signed
Supports healthy antioxidant activity
Listing · Label (with the FDA disclaimer) · Website · Ads · Email
Signed
Third-party tested for purity and potency
Listing · Label · Website · Ads · Email
Signed
Formulated with clinically studied ingredients
Listing · Label · Website · Ads · Email
Signed
No artificial colors or sweeteners
Listing · Label · Website · Ads · Email
Signed
AI answers
What 6 assistants tell a shopper who asks about Demo brand: ChatGPT, Claude, Gemini, Perplexity, Grok, Alexa for Shopping. Alexa for Shopping (formerly Rufus) is Amazon’s own AI reading your listing to shoppers.
HighFixed
“ChatGPT: "It is known to boost immunity and help fight off colds."”
Caught by monitoring on Sep 26: repeated a cold claim from an old retailer page, not your own copy. The retailer corrected the page on Sep 28 and ChatGPT re-tested clean on Sep 30.
→ Now: “It is marketed as supporting healthy immune function.”
MediumFlagged
“Alexa for Shopping: "Customers say it is clinically proven."”
Drawn from a customer review, not your copy. It is not a claim you made, so it is flagged for you to watch rather than fixed.
ClaudeMatches
“It is marketed as supporting immune function. It is not intended to treat any condition.” Matches your approved wording.
GeminiMatches
“A vitamin C, zinc and echinacea supplement described as supporting healthy immune function.” Matches your approved wording.
PerplexityClear
“No health claims about this brand beyond general immune support.” Nothing to fix.
GrokClear
“No specific claims found for this brand.” Nothing to fix.
Risk rank among 194 top-selling Immune listings. 1 is riskiest.
DEMO-LISTING · Immune support supplement, 90 capsules
Scanned 2026-09-25
#11
Riskiest 6% of the category
Label and licence checks
We check your listing against your own label on file with the NIH, rule the claims printed on it, and for Canadian products compare your copy with what your Health Canada licence allows.
US label check: matched your label on file with the NIH Dietary Supplement Label Database. Every amount on the listing appears on the Supplement Facts panel. Front and back panel claims ruled with the audit.
Canada licence check: not run. No NPN was supplied for this product. With one, every sentence of your copy is compared with the purpose your Health Canada licence allows.
Not run
Change history
Every step on your file, dated. Every ruling in it carries the standards version it was made under.
Oct 5PharmacistAnswer signed by the pharmacist
Oct 5YouAsked about: “Can we say our formula balances cortisol…”
Oct 5YouAsked about: “Our ashwagandha gummies support restful sleep”
Sep 30MonitorAI answers re-tested: ChatGPT clean
Sep 26MonitorMonitoring scan: no Critical or High open in your copy, one AI answer flagged